Job Description

Summary

Join us for this incredible opportunity to be part of our Rooms team as an Assistant Executive Housekeeper at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021 and named one of New Orleans Best Places to work 9 years running!

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed.  Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling.  The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. 

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our excellent benefits include:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Prescription, Dental and Vision Insurance

· 401K with company match

· Paid Time Off, Holiday Pay, new child leave and personal day

· Paid Family Bonding Time and Adoption Assistance

· Employee Stock Purchase Plan

· Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US] Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Degree from an accredited university. Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

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